With our returns portal you can send the goods back to us easily and simply. Simply log in with your order number and email and we will provide you with a returns label or QR code . You can hand in the package at the nearest packing station or post office. You bear the immediate costs of €6.

Please note that for hygiene reasons , beauty and lifestyle items such as underwear, perfume, nail polish, jewelry, candles and room sprays are excluded from return shipping . More information can be found here .